Business Writing Training

Business Writing is designed to enhance your communication skills in the workplace.  The workshop is broken-down into 3 sections: basic grammar review, clear and correct writing, and email etiquette.

Training Goal

Learn how to correct common writing blunders, discuss common writing and communication errors, and brainstorm ways to fix your own writing and communication styles.  This workshop is intended to help make you a more effective communicator, so you can become more efficient in the workplace.

PreRequisites

None

Topics Covered

Clear, Concise, and Correct Writing

  • Clear Writing
  • Precise Verbs
  • Concrete Nouns
  • Jargon
  • Repetition
  • Outdated Expressions
  • Conversational Language
  • Positive Language
  • Parallelism
  • Style and Tone
  • Indirect and Direct Strategies for writing
    • Positive or Neutral messages
    • Negative messages
    • Persuasive messages

Grammer Review

  • Apostrophe Basic Rules
  • Verbs
  • Tenses
  • Singular and Plural
  • Irregular Verbs
  • Nouns
  • Grammar for Lists
  • Colons
  • Semicolons
  • Commas
  • Expression of Numbers
  • Points on the Compass
  • Adjectives and Adverbs

Email Etiquette

  • Memos and Emails
  • That Inform
  • That Request
  • That Respond
  • Email Basic Rules – set up of emails
  • Email Etiquette Tips